Terms of Use
These Terms of Use constitute a legally binding agreement between you and our online gaming platform operating in compliance with Indian gaming regulations. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws governing online gaming in India. Your continued use of our platform signifies your ongoing acceptance of these terms as they may be modified from time to time.
1. General Provisions and Legal Framework
Our online gaming platform operates under the regulatory framework applicable in India, acknowledging the diverse state-wise regulations governing online gaming activities. Users must comply with all applicable central and state laws, including but not limited to the Public Gaming Act of 1867 and relevant state gaming legislations. The platform is committed to responsible gaming practices and operates in accordance with established industry standards for player protection and fair gaming.
- All users must be at least 18 years of age to access gaming services
- Users are responsible for verifying the legality of online gaming in their respective states
- The platform reserves the right to restrict access from jurisdictions where online gaming is prohibited
- Compliance with Know Your Customer (KYC) requirements is mandatory for all users
- Anti-money laundering policies are strictly enforced in accordance with Indian financial regulations
The platform distinguishes between games of skill and games of chance, ensuring appropriate categorization and compliance with applicable regulations. Users acknowledge that certain gaming activities may be subject to different regulatory requirements depending on their classification and the user's location within India.
2. User Registration and Account Management
Account creation requires users to provide accurate, complete, and current information during the registration process. Each user is permitted only one active account, and multiple accounts by the same individual are strictly prohibited. Account verification through government-issued identification documents is mandatory before withdrawal privileges are activated.
- Valid PAN card or Aadhaar card required for identity verification
- Bank account details must match the registered user's name
- Mobile number verification through OTP is mandatory
- Email verification is required for account security
- Address verification may be requested for compliance purposes
Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. Immediate notification to our customer support team is required if unauthorized access is suspected. The platform employs advanced security measures including SSL encryption and two-factor authentication to protect user accounts and personal information.
3. Gaming Rules and Fair Play Standards
All games on the platform operate using certified Random Number Generators (RNG) to ensure fair and unbiased outcomes. The platform maintains strict policies against collusion, chip dumping, and any form of fraudulent gaming behavior. Players are expected to maintain sporting conduct and respect fellow players during all gaming activities.
| Game Category | Minimum Stake | Maximum Stake | RTP Range |
| Slot Games | ₹1 | ₹10,000 | 92-98% |
| Table Games | ₹10 | ₹50,000 | 95-99% |
| Live Casino | ₹25 | ₹1,00,000 | 94-98% |
| Skill Games | ₹5 | ₹25,000 | Variable |
The platform reserves the right to investigate suspicious gaming patterns and may suspend accounts pending investigation. Automated or robotic play is strictly prohibited, and detection of such activities will result in immediate account termination and forfeiture of funds. Game rules and payout structures are clearly displayed for each gaming category and are subject to periodic review and updates.
4. Financial Transactions and Payment Processing
All financial transactions are processed through RBI-approved payment gateways and banking partners operating in India. Deposits and withdrawals are subject to minimum and maximum limits as determined by the platform's risk management policies. Processing times may vary depending on the chosen payment method and banking partner procedures.
- Minimum deposit amount is ₹100 across all payment methods
- Withdrawal requests are processed within 24-72 hours on business days
- TDS deductions apply to winnings exceeding ₹10,000 as per Income Tax regulations
- Bank transfer, UPI, and digital wallet options are supported
- All transactions are monitored for compliance with PMLA guidelines
Users are required to use payment methods registered in their own name and maintain adequate documentation for tax reporting purposes. The platform may request additional verification documents for transactions exceeding specified thresholds. Chargebacks or disputed transactions may result in account suspension pending investigation and resolution.
5. Responsible Gaming and Player Protection
The platform is committed to promoting responsible gaming practices and providing tools to help users maintain control over their gaming activities. Comprehensive player protection measures include deposit limits, session time limits, and self-exclusion options. Educational resources about responsible gaming are readily available through our dedicated support section.
- Daily, weekly, and monthly deposit limits can be self-imposed by users
- Session time reminders help users track their gaming duration
- Cool-off periods of 24 hours to 6 weeks are available upon request
- Permanent self-exclusion options are provided for users who require extended breaks
- Access to certified gambling addiction counseling services is facilitated
The platform monitors gaming behavior patterns and may proactively reach out to users showing signs of problematic gaming. Underage gaming is strictly prohibited, and age verification measures are continuously enhanced to prevent minors from accessing the platform. Customer support staff are trained to identify and assist users who may be experiencing gaming-related difficulties.
6. Limitation of Liability and Dispute Resolution
The platform's liability is limited to the extent permitted by applicable Indian law, and users acknowledge the inherent risks associated with online gaming activities. Technical malfunctions, connectivity issues, or server downtime do not constitute grounds for compensation beyond the specific affected gaming session. All disputes are subject to resolution through arbitration in accordance with the Arbitration and Conciliation Act, 2015.
- Platform liability is limited to the user's account balance at the time of incident
- Force majeure events including natural disasters and government actions are excluded from liability
- Arbitration proceedings will be conducted in English language
- Jurisdiction for legal matters is limited to courts in New Delhi
- Users waive rights to class action lawsuits and jury trials
These terms may be updated periodically to reflect changes in regulations, platform features, or industry standards. Users will be notified of significant changes through email and platform notifications. Continued use of the platform after notification of changes constitutes acceptance of the modified terms. The platform reserves the right to terminate user accounts for violations of these terms or applicable laws, with appropriate notice where legally required.